Gaming is for fun — not for burden. bbd89 believes that through responsible gaming, every member can enjoy a healthy and happy life alongside their gaming.
Keep in mind: Gaming is a form of entertainment, not a source of income. Only ever play with what you can afford to lose without it affecting your life.
Bbd89 places the highest importance on every member's mental and financial well-being.
Responsible gaming means enjoying gaming consciously, in a controlled way, and for fun. It means knowing when to play, how long to play, and when to stop.
At bbd89, responsible gaming is more than a policy — it is part of our culture. We want every member to stay happy and healthy, with gaming making a positive contribution to their lives.
Gaming addiction is a real issue. Many people in Bangladesh face it but hesitate to ask for help. bbd89 believes in speaking openly about this and stands by anyone who reaches out.
bbd89's policy: We never encourage harmful gaming behaviour. Our system monitors activity, and if a member's gaming pattern shows signs of concern, we proactively reach out.
Use these tools at any time to keep yourself protected
Set a limit on how much you deposit daily, weekly, or monthly. Decreases take effect immediately; increases require a 72-hour waiting period.
Set a time limit for each gaming session. When the time is up, the system will prompt you to take a break. It is a highly effective way to break the habit of marathon gaming.
Take a break of 7 days, 14 days, or 30 days. You will not be able to log in during this period. Your account will be reactivated automatically once the break ends.
Request a full self-exclusion period of 6 months to 5 years. Your account cannot be reopened during this time and all marketing communications will be suspended.
At set intervals (30 minutes, 1 hour) a message will appear showing how long you have been playing and your wins and losses. This helps you stay aware of your activity.
Once you reach a set loss amount, gaming will automatically stop. This protects you from losing more on a bad day.
Log in to your bbd89 account and go to the "My Account" section.
Look for the "Responsible Gaming" option in the Settings menu.
Deposit limit, session limit, or self-exclusion — choose whichever one you need.
Set a limit or time and save it. Most limits take effect immediately.
Direct assistance: If you run into any issues using the tools, speak to our 24/7 support team in English.
Self-exclusion is the most powerful tool in responsible gaming. If you feel your gaming is getting out of control, use it now.
Important: Once self-exclusion begins, it cannot be reversed before the set period ends.
The early signs of gaming addiction are not always obvious. Gaming can gradually take over a large part of your life. Watch out for these warning signs:
If you recognise 2 or more of the above signs, please seek help now. There is no shame in it — this is a treatable condition.
Ask yourself the questions below. If most of your answers are yes, please contact our support team.
Asking for help is a sign of strength: Acknowledging a problem and asking for help takes real courage. bbd89's support team will handle your situation with complete confidentiality.
Follow these simple rules to keep gaming enjoyable at all times
Decide before you play how much you are willing to spend. Once you hit that limit, stop for the day.
Do not play for more than one hour at a stretch. Take regular breaks — get up, walk around, and drink some water.
Do not think of gaming as a source of income. Treat it as entertainment, just like going to the cinema.
"I'll win back what I lost" — that mindset is dangerous. Accept the loss and walk away calmly.
Do not play when you are tired or emotionally distressed. Your judgement is impaired in those moments.
Be open with your family about your gaming. Keeping it a secret is usually the first sign of a problem.
Our support team is available 24 hours a day to assist with any responsible gaming matter. Reach us via live chat or email — everything is handled in complete confidence.
Join a safe gaming environment. At bbd89, your protection is our responsibility — all you need to do is enjoy.